Information Management initiatives tend to result in success only with the active and visible support of senior management. Policies are the most important tangible result of that support - they state, usually succinctly, the corporate position on key issues, the key arguments and rationales and for, and approaches to, Information Management. Closely related to the information governance framework, Information Management policies provide an essential mandate for getting things done. Our consultants are used to advising on the structure and content of policies, and equally in working with client staff to develop their content.
Often discussed alongside policies (but not to be confused with them!), procedures are the more detailed instructions that define Information Management processes. Writing procedures that are at once clear, unambiguous, short and - above all - maintainable does not come naturally to everyone. We can advise on how to develop and how to structure procedures, and we can also help to write them.