"If you can not measure it, you can not improve it."
This quote, attributed to William Thompson, Lord Kelvin, applies to almost anything. But in Information Management, the secret of success is in knowing what you can measure with a reasonable effort; what you cannot; and what you must measure.
We can advise on how to do this and, critically, we'll help you define the measures, define your targets, and make these measurements both before a system is introduced and afterwards. And we will analyse findings to define what corrective actions are needed to achieve your targets.